At Sam Klein Insurance Agency, protecting your privacy and personal information is a top priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request insurance information, or communicate with our agency.
โ By using our website or communicating with us, you agree to the practices described in this policy.
Information We Collect
We may collect personal information when you interact with our agency, including when you request a quote, contact our office, or use forms on our website.
The types of information we may collect include:
- Name
- Phone number
- Email address
- Mailing address
- Insurance policy information
- Vehicle or property information
- Other information required to provide insurance services
This information is collected only for the purpose of providing insurance services and communicating with you regarding your policies or requests.
How We Use Your Information
Your information may be used to:
- Provide insurance quotes
- Process insurance applications
- Service your insurance policies
- Respond to questions or support requests
- Send policy updates or renewal reminders
- Communicate important service-related notifications
We only use the information necessary to provide these services.
Information Sharing
We respect your privacy and limit how your information is shared.
Your personal information may be shared only with:
- Insurance carriers for underwriting and policy servicing
- Service providers assisting in business operations
- Regulatory authorities when legally required
We do not sell, rent, or trade your personal information.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system can guarantee complete security, we strive to use appropriate safeguards to protect the information we collect.
Data Retention
We retain personal information only as long as necessary to provide insurance services, comply with legal obligations, resolve disputes, and enforce our agreements.
SMS / Text Messaging Policy
Consent to Receive Text Messages
By providing your mobile phone number to Sam Klein Insurance Agency, you consent to receive text messages related to your insurance services.
These messages may include:
- Policy reminders
- Renewal notifications
- Billing alerts
- Appointment confirmations
- Customer service responses
- Important policy updates
Text messages will only be sent in connection with services provided by our agency.
Consent to receive text messages is not required as a condition of purchasing insurance or receiving services. Marketing messages will only be sent if you have provided express consent.
๐จ Message frequency: varies based on your policy activity, service requests, or communications with our agency.
Message & data rates may apply depending on your mobile carrier and plan.
Opting out โ You may opt out of SMS communications at any time by replying: STOP
After opting out, you will no longer receive text messages from us unless you provide new consent.
Help and Support โ If you need assistance with our text messaging service, reply: HELP or contact our office directly.
No Third-Party Marketing: Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for messaging service providers necessary to deliver SMS communications.
California Privacy Rights
California residents may request access to or deletion of certain personal information we maintain. Requests may be submitted by contacting us using the information below.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Sam Klein Insurance Agency
23591 El Toro Rd. #120 ยท Lake Forest, CA 92630
If you have any questions about this Privacy Policy or our communication practices, please contact us using the information above.